4

when I placed order in front-end or back-end,

quantities of product is not getting reduced or decremented

When i have checked in admin panel...

Please help me out..

Thanks in advance...

4 Answers 4

7

Check below settings.

Admin > Store > Configuration > Catalog > Inventory > Stock option > Decrease Stock When Order is Placed Set it to yes.

If you have a multi-website or multi-store then change the same setting for all store.

13
  • I have checked Admin > Store > Configuration > Catalog > Stock option > Decrease Stock When Order is Placed Set it to yes. but also my quantity is not getting reduced Tirth Patel Commented Sep 28, 2018 at 5:06
  • have you get any error while checkout? Commented Sep 28, 2018 at 5:07
  • No order is getting placed fine but quantity not getting reduced.. Chirag Patel Commented Sep 28, 2018 at 5:08
  • Have you checked in database? it might be possible qty is decrease in database but not update in front or backend. Commented Sep 28, 2018 at 5:09
  • Decrease product qty 0 and save product, and check product is showing out of stock? Commented Sep 28, 2018 at 5:12
6

check your stock setting in admin panel Advance Inventory->manage stock set to yes if you want to reduce quantity

3
  • I have checked stores->config->inventory->manage stock set to yes but also my quantity is not getting reduced Tirth Patel Commented Sep 28, 2018 at 5:00
  • check in product setting Commented Sep 28, 2018 at 5:04
  • Yeah i have checked but quantity not getting reduced..Tirth Patel Commented Sep 28, 2018 at 5:46
2

It seems you guys have been working on 2.3.0, where the default QTY will be reduced upon shipment.

M2.3.0 has released a feature know as Salable QTY which will be reduced upon placing an order.

0

QTY of product will updated after create Shipment for Order.

0

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