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Magento 2 login is not working as expected on my centos 7 server. If i enter wrong credentials into the login form and hit submit, the page refreshes and the following happens:
1. No error message is returned
2. The form clears off the inputted login credentials.
3. Customer is not logged in even if the credentials are correct.

I went further to install a fresh Magento 2.2.6 on the same server. I tried to login as a customer, even though I did not register. I expected to get an error feedback but I got the same result as above.

Please note that admin backend login is working fine.

Things I have done
php bin/magento setup:upgrade php bin/magento setup:di:compile php bin/magento setup:static-content:deploy php bin/magento cache:clean

I have also made the following folders writable: generated, var/*, pub/static

I need your help as I have been on this for 3 days. Thanks in anticipation.

Issue has been resolved
I noticed a timezone difference between the database server and application server. I sync the two and it worked.

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7
  • Assuming you have deleted the cache before trying the above steps , for me it sounds like its a cookies or session issue , try to delete the session folder and try again (only on development server , not production) , and make sure the cookies settings in Magento admin is set correctly .
    – Radwan Badawieh
    Sep 20, 2018 at 11:13
  • The cookie settings in Magento admin has the default values. I have deleted the session folder but still not working.
    – Kunsal Ajay
    Sep 20, 2018 at 12:05
  • Would you provide the cookies values ? also have you checked if there is any disk space issue (it happened to me once because there were no enough space on the disk)
    – Radwan Badawieh
    Sep 20, 2018 at 12:08
  • Also , does the problem exist on every browser ?
    – Radwan Badawieh
    Sep 20, 2018 at 12:15
  • I added 'session' => [ 'save' => 'files', 'save_path' => '/var/www/html/var/session', ]. With this, customer login started working in firefox but not in chrome. Also error messages are not being returned in both occasions.
    – Kunsal Ajay
    Sep 20, 2018 at 14:47

1 Answer 1

Reset to default
0

Please check your cookie options. From the database:

select * from core_config_data where path = "web/cookie/cookie_domain";

Check you have your current domain, if not change it and clear cache.

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1
  • I have set the cookie_domain but its still not working.
    – Kunsal Ajay
    Sep 20, 2018 at 17:23

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