1

I want to enable customers to be able to place backorders

In the docs its states for stock status of "Out of Stock" the following

Unless Backorders are activated, prevents the product from being available for purchase and removes the listing from the catalog."

This then implies I should set my products to be "Out of Stock" but enable backorders so I have the following settings as shown in the screenshot below:

enter image description here

The issue is that on the frontend the customer still is not able to purchase the product. See screenshot below:

enter image description here

I have tried to reindex and flushed all the caches but still no luck. Could any one advise?

0

Please enable backorder from configuration also:

Stores – Configuration – Catalog – Inventory – Product Stock Options tab:

enter image description here

| improve this answer | |
  • The issue still exists unfortunately and as I have unticked "Use config settings" making any changes here won't have any effect surely? – Goose84 Sep 17 '18 at 11:06
  • so you have selected Allow Qty Below 0 also after untick Config setting? – aman Sep 17 '18 at 11:07
  • Correct yes but no luck – Goose84 Sep 17 '18 at 11:08
  • Please have a look on this, might be it is related to your issue github.com/magento/magento2/issues/10304 – aman Sep 17 '18 at 11:12

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