I have uploaded a logo (200x50) for invoices in the admin (Magento 2.2.5) but it is not showing in the pdf.
I have cleared the cache and reindexed but no luck.
Does anyone know why the logo is not showing?
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Hi Garry, please provide more information about your issue– Serge YudinSep 16, 2018 at 1:49
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Fixed now. All I had done was add image as per link Serge's answer below.– GarrySep 16, 2018 at 6:06
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1 Answer
check your images path and PDF templates. Also, the format of a file is important. I need more details for help you: PDF sample, image what's uploaded and etc.
The main strategy for solving 90% Magento issues is:
- Read Magento logs.
- Check you mode: developer / production.
- Clear caches & indexes.
- Run rebuild of static content.
- Check templates and make sure what everything is ok (pathes to images are correct and other things)
The manual are here: https://www.mageplaza.com/kb/how-to-change-pdf-invoice-logo-shippment-logo-magento-2.html
Without any details answer may be too abstract.
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Thanks for your answer. I followed the instructions as per your link but no luck. I have cleared caches, re-indexed and rebuilt static content. I haven't changed any templates, just uploaded image via admin. Image is located at pub/media/sales/store/logo/stores/3/AOW_Invoice.jpg– GarrySep 16, 2018 at 6:00
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Don't worry, got it working now. Was looking at an invoice from different site!!!– GarrySep 16, 2018 at 6:05