I am having an issue in Magento Admin. The import/export menu is not visible. When I open the URL directly,
It shows a blank page.
Please help, it's urgent.
Magento Stack Exchange is a question and answer site for users of the Magento e-Commerce platform. It only takes a minute to sign up.Sign up to join this community
There are a few ways to debug it.
bin/magento admin:user:createand login to admin panel using these newly created credentials to check if you can see Import/Exports.
bin/magento deploy:mode:set developerand afterwards check if you can find something in log.
You have 3 methods that I can see:
solution 1: find the string
Magento_Backend::system_convert into your codebase (
vendor/magento). Then, hopefully, that should show your your items menu nodes as per the screenshot below.
If you find the, that is half of the battle sorted as you just have to work out why they don't show up. You may try shorter versions as it may have been mispellt accidentally.
solution 2: If you don't find them, I suggest you could create a new menu node in a custom module:
<?xml version="1.0"?> <config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:module:Magento_Backend:etc/menu.xsd"> <menu> <add id="Magento_ImportExport::system_convert_import" title="Import" translate="title" module="Magento_ImportExport" sortOrder="10" parent="Magento_Backend::system_convert" action="adminhtml/import" resource="Magento_ImportExport::import"/> </menu> </config>
The key is your new menu item should have the action value set to:
solution 3: I am still assuming admin permissions and all the suggestions kindly made have been checked of course. This method is more drastic but you can delete vendor folder and run
composer install. (Make a backup is always useful)