I am following these directions: https://mailchimp.com/help/connect-or-disconnect-mailchimp-for-magento/

The site is running Magento, I'm a PHP developer, but haven't used Magento before, it's hosted by magemojo.com.

I've followed the directions but when I visit "Configuration" there is no Mailchimp configuration menu.

I've copied the files into their corresponding folders, I've checked the permissions, I've cleared the cache, I've re-uploaded the files, I've logged out and logged back in. I've done all of these things multiple times.

The Magento Connect Manager 404's which I think might have been intentional for security reasons, but I can't figure out how exactly.

I'm not sure exactly what to try next, so any help would be great. I've backed up the site and have ftp (port 21) access to the site. It doesn't look like it uses source control, but I've put my back up in git and have commits before and after installing MailChimp.


2 Answers 2


First check if you have MageMonkey installed, by navigate to app/etc/modules, looking for Ebizmarts_MageMonkey.xml. If yes, uninstall Ebizmarts_MageMonkey, here is the link.

Then, re-install MailChimp for Magento, remember to flush the cache, log out and log back in to see the changes.

  • Thanks! MageMonkey is not installed, I see an Ebizmarts_MailChimp.xml but no Ebizmarts_MageMonkey.xml Sep 10, 2018 at 22:39
  • Remove that Ebizmarts_MailChimp extension, it should work.
    – EthanH
    Sep 11, 2018 at 18:25

Before installing mailchimp or any extension you have to make sure that Compilation must be disabled.

Go to admin > System > Tools > Compilation and check compilation enable or not.
  • it is disabled. Compiler Status Disabled Compilation State Not Compiled Collected Files Count 0 Compiled Scopes Count 0 Sep 11, 2018 at 15:31

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