I don't want to refund the shipping charge on issuing a refund.

How to i set it to 0 by default.

  • WOW still no answer?
    – Thowzif
    Commented Sep 7, 2018 at 22:39

2 Answers 2


You can move the following file to your own theme: view/adminhtml/templates/order/creditmemo/create/totals/adjustments.phtml

    <input type="text"
           value="<?= /* @escapeNotVerified */ $block->getShippingAmount() ?>"
           class="input-text admin__control-text not-negative-amount"
           id="shipping_amount" />

Update value to be "0" instead of "<?= /* @escapeNotVerified */ $block->getShippingAmount() ?>"


You'd create a Partial Refund for your order.

Beside on refund, you are able to shift the amount of Refund Shipping

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