I am on Magento 2.2.5 (issue persisted on 2.2.4 as well). I am not able to create any new customer. Whenever I try to fill in the details in NEW CUSTOMER ACCOUNT form, "customer/account/create/", the page reloads itself on clicking CREATE ACCOUNT button. I am not overriding register.phtml in my theme. Any idea on what's going on?

I had this issue on 2.2.4 but someone suggested this issue is resolved in 2.2.5 and I upgraded but the issue still persists. Please help.

PS: There are no errors in any logs.

Thanks, Sanjay

  • Please check in mozila browser? Are you facing issue only google chrome? Aug 30, 2018 at 17:08
  • Tested on all (Chrome, Edge, Firefox), doesn't work on anyone :( Aug 30, 2018 at 17:10
  • Have you check disabling full_page_cache? Aug 30, 2018 at 17:12
  • All the caches are disabled. Do I need to enable? Aug 30, 2018 at 17:13
  • No, in my cache that was cookie related issue so am asking for browser and caching but in your case it seems look liKe its different issue Aug 30, 2018 at 17:53

1 Answer 1


Didn't realize that my theme was overriding something in Magento_Customer module. Switched it back to Magento Luma and it worked. Now trying to figure out the real issue.

If anyone else is facing this issue, switch to basics and defaults and see if it works. It might.

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