3

I got an error in log like

main.CRITICAL: Item (Magento\SalesRule\Model\Rule) with the same ID "33" already exists. {"exception":"[object] (Exception(code: 0): Item (Magento\SalesRule\Model\Rule) with the same ID \"33\" already exists. at vendor/magento/framework/Data/Collection.php:404)"} []

How can I resolve this? Any quick solution

  • Are you running Magento Enterprise? – Renon Stewart Jan 3 at 18:52
1

This issue occurs if you have duplicate rows in "salesrule" database table with the same "created_in" and "update_in" range.

select * from salesrule where rule_id = 71;

You should use 33 instead of 71

The result should look like (note: row_id 198 and 388 has the same date range):

enter image description here

To fix, you will need to split the values in updated_in for row_id 198 and the created_id for row_id 388

update salesrule set updated_in = 2147480000 where row_id = 198;
update salesrule set created_in = 2147480000 where row_id = 388;

enter image description here

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