New url key is not working for product after update in magento 2

Question

I have product XYZ and URL key for this product is www.mysite.com/xyz

I have updated the value of URL key product from xyz to xyz-new.

When I try to access url www.mysite.com/xyz-new. It gives me 404 error.

I have noticed that product url_key is updated correctly, but url_path is not updating.

Is this known issue in magento 2.1.x?

Any solution for this?

Answer 1

Try with www.mysite.com/xyz-new.html

If not working check the Product URL suffix in

Store > Configuration > Catalog > Catalog > Search Engine Optimization > Product URL Suffix

Try clearing cache.

Answer 2

url_path is deprecated, and could safely delete its data. I tested it in my Magento 2.1.18.

You could see the deprecated statement in the offical github comment

Answer 3

Try with the

Clear Cache: Clear the Magento cache to ensure that the new URL key is properly recognized. php bin/magento cache:clean php bin/magento cache:flush

Reindex: Reindex the Magento indexers to ensure that the URL rewrite index is up to date. php bin/magento indexer:reindex

Check Database for Duplicates: Ensure there are no duplicate entries for the same URL key in the database. Run a query to check for duplicate URL keys in the url_rewrite table:- SELECT * FROM url_rewrite WHERE request_path = 'your-new-url-key';

Debug Logs: Check the Magento logs for any errors or warnings that might give more insight into the issue. tail -f var/log/system.log tail -f var/log/exception.log