I have been having some problems with my Magento 1.9.0 installation which seem to be related to access permissions mainly in the var and media directories. I have had the host reset the permissions to the default permissions.

When I save a Product I get the error: "File '/home/user/public_html/var/indexer/4//segments_a4xp' is not readable."

Upon further inspection, that file does not exist.

Can anyone please help me out with this? Thank you.

  • The file path you mentioned is strange. I never seen such path in Magento. Did you install any extension? Commented Aug 17, 2018 at 2:03

1 Answer 1


I managed to solve this issue by simply copying a file of a similar name in the same directory ('segments_a4dp') and renaming it to the missing file ('segments_a4xp'). Seems to have worked okay so far.

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