There's a couple of Modules that are packaged with Magento Open Source these days that promote Magento Partners. I know that disabling Magento_Signifyd can be done safely without any collateral.

However, can Temando_Shipping, Shopial_Facebook & Dotdigitalgroup_Email be disabled safely without interfering with anything?

EDIT: 2.3.4. adds Dotdigitalgroup_Chat. So, both Dotdigitalgroup modules need to be either enabled or disabled in pairs. Otherwise this results in an Exception error when attempting to access the backend.

I've included a source to an article I maintain, in case I forgot to make further edits here in the future.

  • With Magento 2.3.4, a new module Dotdigitalgroup_Chat is introduced. You need to disable that module if you disable the Dotdigitalgroup_Email module. See github.com/magento/magento2/issues/26573
    – Mario
    Feb 7, 2020 at 7:37
  • 1
    Thanks, I added this information to by blog article, but didn't think to add it here. I'll edit my answer
    – Craig
    Feb 7, 2020 at 16:07

3 Answers 3


Yes, It's absolutely safe. However, you will lose the features provided by both the extensions.


https://temando.com/en/connectors/magento-2-shipping-software https://marketplace.magento.com/dotmailer-dotmailer-magento2-extension.html

  • Not really an issue. The way I see it, is that it's almost enforcing Ads on your Magento 2 installation.
    – Craig
    Aug 14, 2018 at 13:13
  • Yes. Moreover, they also conflict with some custom extensions. Have Disabled both the extensions a month ago.
    – mighty_hk
    Aug 14, 2018 at 13:25
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    It does not work. Disabling does not remove the module's attributes (ts_) and they still cause issues. You will probably need to completely remove it and somehow delete it's attributes from the database
    – George
    Dec 10, 2019 at 21:05

We can use the below command to make sure the particular module has any circular dependency.

php bin/magento info:dependencies:show-modules-circular

Above command generate one CSV file in magento-root-folder/modules-circular-dependencies.csv, please analyze this and make a decision.

Also, while disabling extension use the below command, it will throw an exception, if it has a circular dependency.

php bin/magento module:disable Vendor_Module

  • 1
    modules-circular-dependencies.csv Mar 5, 2019 at 21:41
  • @Bilal Usean where it will generate that csv. Plz let me know the path please Jul 2, 2020 at 11:13
  • Got it it will save the csv file at magento2 root folder Jul 2, 2020 at 11:18
  • 1
    @NagarajuK Yes it is located in magento-root/modules-circular-dependencies.csv Jul 2, 2020 at 12:03

So I had a conflict between a 3rd party "FollowUp Email" extension and Temando_Shipping showing the error:

Missing required argument $offset of Temando\Shipping\Rest\Request\ListRequest.

So decided to disable Temando shipping and found this thread. Disabling Temando Shipping actually fixed the issue and the extension works fine now.

And well, I said let's disable all these modules that are not really used and expensive for me to try.

php bin/magento module:disable Temando_Shipping --clear-static-content;

php bin/magento module:disable Shopial_Facebook --clear-static-content;

php bin/magento module:disable Dotdigitalgroup_Email --clear-static-content;

Then the usual stuff:

    php bin/magento setup:upgrade;
    php bin/magento cache:clean;
    php bin/magento cache:flush;


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