When an Order is placed, registered notification about transaction complete on Paypal is not updated automatically in comment history.
Whenever we Refund the amount from Paypal, registered notification about refunded amount is not updated automatically in comment history.
If the order is in "Payment Review" status at the time order placing, then it should be automatically changed to "Processing" status whenever the funds got cleared from PayPal. Currently this is not syncing automatically from PayPal and we have to click on "Get Payment Update" to check the status.
Preconditions Magento 2.2.4 PHP 7.1.18 PayPal Express enabled in-checkout payment methods(for sandbox mode)
Steps to reproduce STEP:1 place order on magento store. STEP:2 Go to https://www.sandbox.paypal.com STEP:3 open recent order history STEP:4 issue refund
Expected result paypal transaction status maintain in magento admin order view page in comment history section and also refund comment should be visbile on order view page in comment history section.
Actual result there is no sync between paypal and magento store. any activity which done in paypal panel ,not reflect in magento admin panel.