I have a site-wide issue where the media file upload button isn't working. By this, I mean, I press Upload Files, and nothing happens.

I have checked all the usual suspects, cleared cache, reindexed data. I also checked the folder permissions which look fine.

This video shows the error in action


  • check if you have javascript errors – Aboodred1 Jul 27 '18 at 0:15
  • did you check in different browsers ? – shail Jul 27 '18 at 5:18
  • Hi, I've checked for javascript errors, can't see any and yes tried in Safari, Chrome, and Firefox. Also checked to make sure they all have flash installed and active for my site. Still no joy – Grant Smith Jul 27 '18 at 9:42

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