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I have an issue where items are not displaying in there categories, sale for example, and I am wondering if it has anything to do with the configurable product quantity which is zero, although the simple products it contains have quantities?

ss-2018-24 contains the following:
ss-2018-24-s (qty 1)
ss-2018-24-m (qty 2)
ss-2018-24-l (qty 2)

ss-2018-24 inventory has the following settings:
Manage Stock - Yes (use config settings: tick)
Enable Qty Increments - No (use config settings: tick)
Enable Qty Increments - Yes

Is the fact that the configurable product has a quantity of zero, the reason the product isn't displaying under the sale category, even though it's assigned?

Some help would be really appreciated.

  • Did you set configurable product is in stock to yes? – Sukumar Gorai Jul 24 '18 at 9:07
  • Hi, thanks for the comment, just to confirm, stock is set to yes – Grant Smith Jul 25 '18 at 9:38
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YES. It has everything to do with the configurable product quantity being set to zero while also configured to manage stock.

By default, Manage Stock is turned off for a configurable product, because the inventory is managed through each associated product. This means that you should not set manage stock to yes for the configurable product itself; only the associated simple products.

Your items are not showing up in the catalog because you have a quantity of 0 configured for a product that you are managing stock on. This results in the product not being displayed, because you have indicated there are 0 of them.

Magento Documentation: https://docs.magento.com/m1/ee/user_guide/catalog/inventory-configurable-product.html

| improve this answer | |
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when we create configurable products then after creating its associated simple products then its does not show under its respected categories so it may be the cause of not re-indexed.So re-indexed from admin then check again.

Re-indexing steps:

Go to admin System > Index Management.See below screen shot.

enter image description here

| improve this answer | |
  • Hi, thanks for the comment, site is definitely reindexed – Grant Smith Jul 25 '18 at 9:37

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