Order confirmation emails not working in magento 2.1.0, I have seen a message in admin order view page:

Order # 8000001098 (The order confirmation email is not sent)

Other transactional emails are working except order confirmation email.

ALso, I have checked

Asynchronous sending is disabled

Disable Email Communications is set to No

But still it is not working.

Check screenshot: http://nimb.ws/AUnR1c

What is the issue?

  • Are you working on live ? – Manish Goswami Jul 23 '18 at 12:27
  • Yes. Also, I have checked on demo site. – Vinod Kumar Jul 23 '18 at 12:52

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.