Ive been struggling with this for a few weeks now and dont seem to be getting anywhere. I have installed a module that reads images from a directory 'pub/media/import' however when I navigate to the image I get a 404 error. If I move the image up a directory the image works fine. Any ideas? I assume this is something to do with .htaccess but im unsure which file.

Working: https://www.example.com/pub/media/1.jpg,

404 error: https://www.example.com/pub/media/import/1.jpg

1 Answer 1


I was slved this issue using configuring htaccess file in server. also can set a permission for media chmod -Rf 777 pub/media

  • could you please add htaccess config here I am also facing same issue. Jun 17, 2019 at 8:58
  • @NitinPawar . Download fresh magento 2 (Your version) and upload it's /pub htaccess file into your project pub folder . please
    – Shorabh
    Jun 17, 2019 at 9:39
  • I'm facing issue for single instance I have copied file from another instance with same magento version. Still I am facing the same issue. Jun 17, 2019 at 11:49

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