Hosting: Shared InMotionHosting
Had lots of problems prior to that and was able to resolve them myself but i'm stuck at this one:
I have Magento ver. 2.2.3. I am trying to update it to the latest version 2.2.5 (at the moment) via the admin (System -> Web Setup Wizard -> System Upgrade). I pass the readiness check and then on next step where it's supposed to create a backup it fails.
Error i get is:
Error received from server:
Warning: Error while sending QUERY packet. PID=3650545 in /MYDOMAIN.COM/vendor/magento/zendframework1/library/Zend/Db/Statement/Pdo.php on line 228
When i check log file in var/log/install.log i see:
[SUCCESS] Code backup completed successfully.
[SUCCESS] Media backup completed successfully.
DB backup is starting...
It backs up Files and Media but fails to backup the database.
What am i missing?