We receive errors similar to Product with SKU '' is not linked to product with SKU 'DS10P0242' when we attempt to save certain products.

Our products are all simple products with customizable options for size. I was thinking that this is because of the SKU field being empty for each option, but even when I fill all of these fields with test values I am not able to save the product successfully.

Any ideas?

  • Are the products you're getting the error have related products? – gabehou Jul 13 '18 at 18:35
  • Yeah, they have related, cross-sell, and up-sell products selected. – brackfost Jul 13 '18 at 18:51
  • @brackfost for me also facing the same issue let me know whether u got the solution? if you have can u guide me – Nagaraju K Dec 23 '19 at 13:32

In Magento this will happen when you have created a duplicate product(product : 3) from a product(product : 2) and then you add product:2 as up-sell/cross-sell/related product of any other product(product : 1) in system. So now in newly created product (product : 3) will have same sku as in product(product : 2) and remains in disable status until you make any changes in it. Now in this situation when you try to save product (product : 1), Magento will check its all up-sell/cross-sell/related and because product 3 and 2 has same sku and product:3 is not related with product:1 Magento produces this error.

To resolve this error just do one thing open product:3 and change its sku the error will be gone.

Following your error : Product with SKU 'abc' is not linked to product with SKU 'def', try to search product with 'abc' sku probably you will get more than one products in magento, so just change sku of one of them.

Hope this will resolve the issue.

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