I created a new category in the backend called "Zubehör".

enter image description here

Side question: ↑ Why is Zubehör grayed out? ↑

I have set the url key to zubehoer.

But if I navigate to www.mysite.com/produkte/beleuchtung/zubehoer then the site does not load, I get redirected to the search instead. I also tried www.mysite.com/produkte/beleuchtung/zubehoer.html

  • Cache is deactivated.
  • I reindexed everything.
  • The category is active.

What am I missing?

enter image description here

  • The category is grayed out means this category is not active. Can you make sure that it is active? Commented Jul 12, 2018 at 11:44
  • @EvinceDevelopment, It is active though. I tripple checked it.
    – Black
    Commented Jul 12, 2018 at 11:49
  • Can you post the screenshot after click on the category in admin? Commented Jul 12, 2018 at 11:54
  • @SukumarGorai, added.
    – Black
    Commented Jul 12, 2018 at 12:36
  • Can you create another category there and check if that is working? Commented Jul 12, 2018 at 12:41

1 Answer 1


Try to use



www.mysite.com/produkte/beleuchtung/zubehor.html www.mysite.com/produkte/beleuchtung/zubehor

  • All but /produkte/beleuchtung/zubehor worked! So it was a magento error. Because zubehor was how I called it first, then I renamed it to zubehoer and it stopped working.
    – Black
    Commented Jul 12, 2018 at 13:09

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