I'm using Magento 2.2.4 and I'm having some issues with email. I posted a whole long thing about all my issues here, but I've since narrowed down the scope of this. I can't use SMTP extensions, such as Magepal's SMTP, GoDaddy blocks it. I thought that was the reason why my transactional emails appear to come from my-cpanel-user@bla-bla.secureserver.net, and not our site domain. However, if I use the Contact Us form (all Stock Magento), it shows as coming from Customer Service and has the right reply-to address. So this works, but why are transactional emails not obeying the configuration of who to use as the sender?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.