I am currently trying to send an email from an observer.

This is the code:


if(!empty($isModified)) {
    //Liefer- oder Rechnungsadresse ist veraendert worden -> eMail schicken

    $storeManager = $objectManager->get('\Magento\Store\Model\StoreManagerInterface');
    $transportBuilder = $objectManager->get('\Magento\Framework\Mail\Template\TransportBuilder');
    $storeId = $storeManager->getStore()->getId();

    $transport = $transportBuilder->setTemplateIdentifier('adress_change_template')
        ->setTemplateOptions(['area' => 'frontend', 'store' => $storeId])
                'store' => $storeManager->getStore(),
        // you can config general email address in Store -> Configuration -> General -> Store Email Addresses
        ->addTo('[email protected]', 'Customer Name')
    $transport->sendMessage();              }

This is causing an error sadly.

Is there any standard email template identifier which I can set here:

$transport = $transportBuilder->setTemplateIdentifier('adress_change_template')

Any help is welcome. Thanks!



<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:Magento:module:Magento_Email:etc/email_templates.xsd">
    <template id="adress_change_template" label="AdressChange" file="adresschange.html" type="html" module="UO__CustomerAdressChange" area="frontend"/>



Das ist ein Test 


It seems like it doesn't find my email template?

Update: This line is causing an error:

$email = $objectManager->get('Magento\Framework\App\Config\ScopeConfigInterface')->getValue('trans_email/ident_general/email');

->setFrom($email, 'Service')

2 Answers 2


I wanted to comment instead of post, but this seems like my only way to contribute. Have you created a custom config.xml somehow in order to produce the desired email address? The reason that line keeps failing, is because I imagine that the sender resolver keep hitting a roadblock.

function Setfrom()
         $result = $this->_senderResolver->resolve($from);
         $this->message->setFrom($result['email'], $result['name']);
         return $this;

resolve($sender,$scopeId = null)

Resolve sender information. The $sender can be a string to identify which sender to lookup in the config and return the name and email for. The $sender can be an array prefilled with the name and email key/value pairs.

so perhaps, it is because it is not written as

$from = array('email' => "[email protected]", 'name' => 'AnyName');  
  • thanks that helped a lot! Now this is line is the problem: ->getTransport(); Jun 12, 2018 at 14:17

key code of sending mail:

use Magento\Framework\Event\ObserverInterface;
use Magento\Store\Model\StoreManagerInterface;
use Magento\Framework\Mail\Template\TransportBuilder;
use Magento\Framework\Translate\Inline\StateInterface;
class ClassName implements ObserverInterface
protected $storeManager;
protected $_transportBuilder;
protected $inlineTranslation;
public function __construct(StoreManagerInterface $smi,TransportBuilder $tb,StateInterface $si)
public function yourFunctionName()
       $templateOptions = array('area' => \Magento\Framework\App\Area::AREA_FRONTEND, 'store' => $this->storeManager->getStore()->getId());
        $templateVars = array(
            'store' => $this->storeManager->getStore(),
            'customer_name' => $cname,
            'message'   => 'We processed your order ID '.$orederid.'. We will contact you soon in mail for the acknowledgement if you not receive mail within 4 hours please get help from [email protected]'
        $from = array('email' => "[email protected]", 'name' => 'AnyName');
        $to = array('[email protected]');
        $transport = $this->_transportBuilder->setTemplateIdentifier('order_template')

please note it setTemplateIdentifier('order_template') so you need to create order_template. for create email template refer this link

  • is there a standard email template identifier which I can try? Jun 12, 2018 at 13:06
  • yes try your email template
    – user68116
    Jun 12, 2018 at 13:10
  • Please read my update above. Jun 12, 2018 at 13:31
  • setTemplateIdentifier('adress_change_template'); try this code
    – user68116
    Jun 12, 2018 at 13:32
  • it's not working unfortunately Jun 12, 2018 at 13:42

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