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When I try to create an order from the sales grid I get a console error when trying to add the items to the order. TypeError: newPopupContainer is null in giftmessage.js on line 160

Code snippet from that file:

var newPopupContainer = $('gift_options_configure_new');
 $(document.body).insert({top: newPopupContainer});
 newPopupContainer.id = 'gift_options_configure'; 

I have compared that file to the same from a fresh installation package and there is no difference.

Any ideas on how to get round this?

  • maybe this gift_options_configure_new element not exist on that page. – kunj Jun 11 '18 at 8:27
  • it's there <div id="gift_options_configure_new" class="gift_options-popup product-configure-popup" style="display: none;"> – jscar Jun 11 '18 at 8:43
  • If I hard refresh my browser the items are added OK :/ – jscar Jun 11 '18 at 8:49
  • I also have to refresh my browser to show delivery options so something isn't quite right somewhere – jscar Jun 11 '18 at 9:05

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