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Please help

website working fine.

The data file is not able to access admin panel for website itself. Issue with the mapping so we still cannot access the websites back office in magento.

If anyone can help please

  • What do you mean by "data file is not able to access admin panel"? – Mohit Kumar Arora May 25 '18 at 9:28
  • We are unable to sign in on our admin panel to our back office – Zara May 25 '18 at 10:58
  • What error are you getting? – Mohit Kumar Arora May 25 '18 at 11:04
  • The login to admin panel of magento you put the username then password then it goes to a page which says it’s not working and the website did not receive any data ERR_EMPTY_RESPONSE – Zara May 25 '18 at 11:08
  • Have you checked Magento's log files under {project-folder}/var/log directory? Also check server's error log file for more clues. – Mohit Kumar Arora May 25 '18 at 11:21

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