Some customers report that they can't log in on the frontend, even with a correct password. I've seen it happen sometimes, the page just reloads with no error messages. Deleting the cookies solves the problem, but as you can guess I can't ask to do that to everyone.

My current Session Cookie Management settings are:

Cookie lifetime: 86400
Cookie path: /
Cookie domain: .domain.com
Use HTTP Only: Yes
Cookie Restriction Mode: No

Any tips?

  • Are you using any cache extension like "turpentine"? May 18, 2018 at 6:39
  • Yes indeed I am, Varnish (Cachewall) + Turpentine. Any settings to change on it?
    – d3viliz3d
    May 18, 2018 at 6:44
  • if any answer solves your concern then there is green right tick mark , hit that tickmark for right ansewer that will help future readers. May 18, 2018 at 6:48

1 Answer 1



At Magento configuration at turpentine caching options, there is an option "Normalise host".You have to enable it..

Thats it! After this no messy thing no double frontend cookies!

Also check: solution

Hope this helps!


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