I activated JS/CSS merging, which resulted in 75 less requests and 3-5 seconds faster page load. But the agency which works with my company claims that merging is a big error source and we should not activate it, because they have had bad experience with it.
However, the same company claimed that activating merging is a lot of work and they wanted a lot of money for doing it, even though it is two checkboxes, so I'm not sure if I can trust them.
What are the pros and cons of activating JS/CSS merging?