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All the products are displayed on the store correctly, but one concrete product is not displaying on frontend. This product is a configurable product, and was visible some time ago.

I checked the following steps:

  • I reindexed all and cleaned all the caches, the product is still not visible.

  • Product is enabled

  • Visibility is set on 'Catalog, Search'

  • Product is added to all websites

  • Product is asigned to more than one category, the cateories are visible

  • Product inventory is set to 'manage stock' and is 'in stock'

  • Simple associated products (childs) to this configurable product are 'in stock' and have stock quantity greater than 0

  • Product has images

  • Category display mode is set to display products, actually is displaying the rest of products.

  • Copy the url key from backend/catalog/product and paste it in the browser displays a 404

And after checking all this points I have no idea why this product is not displaying on front.

  • All child products are in stock? – kunj May 15 '18 at 8:33
  • Not all of them. It has 6 childs, 3 in stock and 3 out of stock. But it is not suposing a problem in other configurable products, they are displayed while at least one of the child have stock. – Alex May 15 '18 at 8:36
  • Try to check URL key in URL Rewrite Management. – kunj May 15 '18 at 8:47
  • Finally I've found the problem, somebody has disabled the product in the language views, while I was checking the All store views and I saw it enabled, it was disabled in each of the store views. Now the product is displayed correctly. Thank you! – Alex May 15 '18 at 8:59
  • Great!! happy to help you!! – kunj May 15 '18 at 9:02
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Finally I've found the problem, the store has different views. One view for each language.

Somebody has disabled the product in each one of the language views, while I was checking the All store views and I saw it enabled, it was disabled in each of the store views.

I selected the store view of one of the languages, changed the product to enabled, and then the same in each one of the store views.

So, if you have a multilanguage store, remember to look always also the store views, maybe they have a different value than the default one.

Now the product is displayed correctly.

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