I have configure the sending newslatter from my basic store email address, e.g. sales@store.com

enter image description here

After confirm sending the newsletter, the magento sends from the email address from the server (eg. user@myserverprovider.com) no from my email.

therefore, all newsletter sent to clients do not reach.

How to solve this to set up shipping directly from my email account?

1 Answer 1


You should change below configuration :

Go to

Admin => Stores => Configuration => General => Store Email Addresses

please review attached screenshot for changes

enter image description here

  • If above answer working for you please accept, so another use same May 16, 2018 at 8:32

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.