I am using Magento Below mentioned error happen after payment made by using paypal express checkout.

Steps 1: Register and add a product to cart

Steps 2: Give the Billing Information & Payment Information -Paypal Express Checkout

Steps 3: Make payment

after Pay now button click page shows like this:-

Fatal error: Call to a member function getTelephone() on boolean in /app/code/core/Mage/Sales/Model/Order.php on line 1293


Unable to initialize Express Checkout.

Error occurred line in this function:-

    public function getShippingCarrier()
    $carrierModel = $this->getData('shipping_carrier');
    if (is_null($carrierModel)) {
        $carrierModel = false;
         * $method - carrier_method
        $method = $this->getShippingMethod(true);
        if ($method instanceof Varien_Object) {
            $className = Mage::getStoreConfig('carriers/' . $method->getCarrierCode() . '/model');
            if ($className) {
                $carrierModel = Mage::getModel($className);
            }  // error occured line
        $this->setData('shipping_carrier', $carrierModel);
    return $carrierModel;

how to rectify this issue?

1 Answer 1


I tried lot and finally find a solution. Already existing user doesn't happen in this error (Fatal error: Call to a member function getTelephone() on boolean in


on line 1293) Newly registered user with first order only failed after that next orders working properly.

In registration page:

  • First Name
  • Last Name
  • Email Address
  • Password & Confirm password.


Additionally, I added Billing address after that it's newly added user with first order and next orders working fine.

How to add billing addressing in registration page.

There are two methods:-

Method 1:- Steps:


Add the below given code

<?php $this->setShowAddressFields(true); ?> //for billing address show


<?php if($this->getShowAddressFields()): ?>

Now,look like this,

 <?php $this->setShowAddressFields(true); ?>  
 <?php if($this->getShowAddressFields()): ?>

Method 2:-



– Add inside customer_account_create node:

<action method="setShowAddressFields"><value>true</value></action>

Now,look like this in xml page,

<customer_account_create translate="label"> <label>Customer Account Registration Form</label> <!-- Mage_Customer --> <remove name="right"/> <remove name="left"/>   <reference name="root">
<action method="setTemplate"><template>page/1column.phtml</template></action> </reference> <reference name="content">
<block type="customer/form_register" name="customer_form_register" template="customer/form/register.phtml">
<action method="setShowAddressFields"><value>true</value></action>
<block type="page/html_wrapper" name="customer.form.register.fields.before" as="form_fields_before" translate="label">
<label>Form Fields Before</label>
</reference> </customer_account_create>

By anyone method you can add billing address in registration page.

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