I have just moved from a new server and updated from Magento to

Everything is working as expected except for when a customer logs in on the front end.

It gets stuck on a white screen, if I click back it then redirects to teh account.

It also does the same on new account creations.

In the logs there are errors for


I have tried clearing cache and sessions several times.

  • 1
    Security Patch SUPEE-9767 added form-keys to many pages, and that is what your problem sounds like. It is worth checking out the link above for more details, but if you are using a customized template for your customer login, the fallback file will override the patch's, and you will need to add a form-key.
    – mtr.web
    Commented May 3, 2018 at 19:22
  • What's the URL in the address bar of the browser when you get the white screen?
    – kiatng
    Commented May 4, 2018 at 2:55


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