I have a problem with Magento 2 import section.

I am trying to import a product from CSV, the page stop loading but the loading icon is always present and Magento don't check data.

what is the problem? I haven't getting any error in the web console. The server is ok, other functions work correctly.

What is the problem? Please help me to solve.



3 Answers 3


A common issue I got in the past which is I opened the export CSV file by using Excel on MacOs and I saved it.

The solution for this is In excel save as "Windows Comma Separated (.csv)"


In my case for this problem; I ended up learning this was caused by the module Magento_Downloadable being disabled.


Please try with 2-3 records one time.

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