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I have an issue that all pages that result in an error (such as 404) are routed to the site root despite the routing config -> web -> default pages being set to a 404 CMS page. I can't figure out what is happening.

I have checked:

  • magento rewrite table
  • .htaccess for any rules

I know this is vague, but any ideas on where to check configuration etc to determine what the routing issue is? There is a similar question that went unresolved according to final comment by poster here: Not found page is not coming up

Running magento 1.9.3.7
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1 Answer 1

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Please check catalog->URL Rewrite Management-> choose type custom and see if you have any ID Path *

Request Path *

301 redirect to ../ for home page

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  • I don't have any such redirects. I still haven't figured it out.
    – Ryan Shuttleworth
    May 8, 2018 at 22:03

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