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My Magento eshop will send a new order email to my customer service email account if the customer after pressed the Order button (then will pass to payment gateway), how can i avoid Magento send a order email to the email account before the payment is made?

How can i send it ?

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2 Answers 2

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Whether or not an e-mail is sent is determined by payment method chosen. Usually there's a related option on payment method configuration (System > Configuration > Sales > Payment Methods) so you should start by looking there.

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You could disable the order email and just send the customer the invoice which should be created when the payment is completed.

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  • the web site still sending the order email order even i disable the order email
    – hkguile
    Jun 6, 2014 at 5:28
  • Check that they aren't enabled for the store view also as that may not be using the default settings?
    – TheWebsiteGuy
    Jun 6, 2014 at 18:35

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