0

Suddenly I'm having an issue regarding uploaded images. They are on the backend (Images And Videos ) but does not show as a base in frontend and thumbnail at the backend. After uploading an image also, the "upload" option goes missing and I just see a loading gif beside the uploaded image. I've attached images. Do you guys know why it's happening? Could be server issues?

Backend

Backend

Backend

Frontend

UPDATE: I noticed i got this error "A technical problem with the server created an error. Try again to continue what you were doing. If the problem persists, try again later." after saving

Improve this question
3
  • Press F12 , look at the Network tab and then check the response from server first
    – Toan Tam
    Apr 13, 2018 at 4:16
  • Can you please check the Image configuration on admin side? When you set the image at product edit page you can see the six doted button at left upper corner, where you need to specify that the thumbnail image, or base image. Maybe it will help you
    – Emipro Technologies Pvt. Ltd.
    Apr 13, 2018 at 4:32
  • the role is only image hover on the 2nd website products and as you can see, only the config product dont have thumbnail and the simple ones do have
    – Pao
    Apr 13, 2018 at 6:04

2 Answers 2

Reset to default
0

in image.php file

public function getPath()

{
    return $this->getRelativePath($this->context->getPath());
}

just replace this by this

public function getpath()

{

$result = $this->context->getPath();
$result = $this->join($result, $this->getModule());

$result = $this->join($result, $this->getMiscPath());

return $this->join($result, $this->getFilePath());

}

Improve this answer
1
  • im not sure where to find this file, as i have searched and could not find it. can you pls show where i could exactly find it? tnx
    – Pao
    Apr 13, 2018 at 8:16
0

Have to adjust the attributes in default, as somewhat it has been changed suddenly. Which I don't know how it happened. Added the attributes to Image and then the roles appeared again.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.