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The SHIPPING AND HANDLING CHARGES section is not showing on the backend while editing the order. What may be the problem? enter image description here

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Seem that you placed an order with the virtual product. So, there is no Shipping & Handling Information.

There is a note: when creating a configurable product, the child products which are generated automatically they have has no weight. So, these child products are virtual products.

One more thing, we should check if having a custom code which relates order admin template.

My Magento version is 2.2.2.

  • I have checked with the simple product also. it's not showing in the Simple product also. And none of the product on the site is a virtual product. What any be the issue? – Likan Patra Mar 27 '18 at 9:55
  • Check the table sales_order, check your order id in this table, find the column is_virtual? What is the value? – Khoa TruongDinh Mar 27 '18 at 10:21

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