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Logged In customers couldn't view the product page but they can view the category page.

No issue with the Non-logged in or guest customers, they can view both the product page and category page.

3
  • Is there any third party module or custom module installed to restrict access to the product page? Mar 14, 2018 at 6:32
  • No. haven't added anything.
    – ar4544
    Mar 14, 2018 at 8:39
  • I suggest enabling profiler and trace the path. It will be easy to debug that way. Mar 15, 2018 at 7:02

1 Answer 1

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Probably some error occurs for a logged in customer.
Please edit the following file:

Magento_root/index.php

Please find the following lines of code:

if (isset($_SERVER['MAGE_IS_DEVELOPER_MODE'])) {
    Mage::setIsDeveloperMode(true);
}

#ini_set('display_errors', 1);

and replace these by the following code:

//if (isset($_SERVER['MAGE_IS_DEVELOPER_MODE'])) {
    Mage::setIsDeveloperMode(true);
//}

ini_set('display_errors', 1);

Please reload a product page as logged in customer, hope you will see an error causing the issue.
Please do not forget to revert back changes in the edited file after check.

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