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I recently migrated my magento site from one server to another but I noticed I cannot upload images, actually when i cleared image cache, all product images disappeared. Here is a screenshot of the error received.

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I have given suggested permissions to the respective folders but I am still experiencing the same issue. I noticed the product image was been pulled from /media/catalog/product/cache. Once i deleted that folder, all product images from frontend disappeared, however, backend images are showing

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  • Sounds like your media directory isn't writable by the web server, try the following command if you have SSH access: find . -type d -name 'media' -exec chmod 2775 {} \;
    – Matt Antley
    Mar 2, 2018 at 12:55
  • @MattAntley it didnt work. I have tried 777 too
    – Peter Okachie
    Mar 2, 2018 at 16:19

1 Answer 1

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Check the Permissions on your new server. Most likely the media/tmp directory is your issue. Either the Owner of the directory is not your server's user. Or it just doesn't have enough permissions granted.

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  • I have given suggested permissions to the respective folders but I am still experiencing the same issue. I noticed the product image was been pulled from /media/catalog/product/cache. Once i deleted that folder, all product images from frontend disappeared, however, backend images are showing
    – Peter Okachie
    Mar 2, 2018 at 16:18

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