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Magento is not sending emails when there are new orders neither when you comment on the order. Invoice, credit memo, shipping and contact us are working perfectly. Queued emails are in core email queues database with posted date NULL. Used to be able to get it working by editing order.php but it's not working anymore. Cron job is there but not sure if I need to change anything in cron.php Spent whole night trying to figure it out and even contacted hosting support, nothing.

Can someone point me in the right direction, please?

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  • Specify your magento version – Prashant Valanda Feb 20 '18 at 9:37
  • if you are using magento 1 version, please install aoe scheduler github.com/AOEpeople/Aoe_Scheduler and look at the cron jobs, investigate them . – Ledian Hymetllari Feb 20 '18 at 10:07
  • 1.9.3.6 is there another option? Dont want to wait for 15 minutes until i get an order confirmation – Yana Chugai Feb 20 '18 at 16:29
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Just upgraded it to 1.9.3.7 and changed code in order.php. It worked. Probably some code was broken along the way.

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