I copied a site from one domain to another. On new site, images are missing on Web-Pages. I can see the images in back end.

I cleaned all caches in

Admin > Configuration > Cache Management

and Reindexed data from Index Management.

Still images are missing from product page. I have gd installed on the server. I tried uploading a new image, that shows properly. Only problem is with old images.

  • Whar are the urls for not working images? Maybe try to " Flush Catalog Images Cache" from Cache Management. Or maybe some rights problem. Any info in logs?
    – rafal-kos
    Feb 11, 2018 at 8:00
  • Here is a product in front end (i.imgur.com/dC3Zu43.png). Same product in admin area (i.imgur.com/kZkl2Mx.png). I tried cleaning cache in admin area, rebuild index. Also tried deleting media/catalog/product/cache folder. I don't see any error in log file. There is only 1 log file in var/log folder, system.log, do i need to enable some other logs ? All permissions are set proper, 777 (also running under php-fpm on cpanel server, so not a permission issue, cache folders get created if i delete them).
    – Yujin Boby
    Feb 11, 2018 at 9:51
  • Strange. I see placeholder/image.jpg. Looks like media files are not correctly set. Did you tried to do full reindex and cache clear again?
    – rafal-kos
    Feb 11, 2018 at 19:23
  • I got it resolved, problem was with memory, increasing PHP memory limit fixed it.
    – Yujin Boby
    Feb 12, 2018 at 20:21

1 Answer 1


The problem was caused by memory_limit. Increasing memory_limit fixed the problem.

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