I was trying to rectify some ACL issues in my application I removed the static folder inside the pub and I run di:compile and static-content:deploy. Also, I have given 777 permission to var and generated folders, Now when I open the application in the browser no css and js is loaded, I have seen many similar issues but in my case the css and js files are available but the version folder is not available I mean if I saw the source code the URL's are like


But the actual file is like


As I mentioned in the example the version folder is not showing

I don't understand how the folders are created without the version folder.

  • Actually the issue is while removing the static files I should have took the backup for the htaccess file, I missed it. I replace the htaccess file from the repository then its fine.
    – Abel
    Jan 9, 2018 at 12:08
  • But there is no image in the pub/media file.
    – Abel
    Jan 9, 2018 at 12:09

3 Answers 3


try to the following:

php bin/magento setup:upgrade


php bin/magento setup:di:compile


php bin/magento setup:static-content:deploy


sudo chmod 777 -R var

and check the following apache2 configuration:

<Directory /var/www/>
Options Indexes FollowSymLinks
AllowOverride All
Require all granted

if you find AllowOverride None

Change it to AllowOverride All


  • I tried your solution and @qazqaz999 both of them bring back the magento placeholder image instead of broken image but not the original one.
    – Abel
    Jan 15, 2018 at 5:18

In this case, you had "Sign Static Files" enabled (found in Magento admin > Stores > Configuration > Advanced > Developer > Static Files Settings).

This is enabled so that the browser can detect when a newer version of a static file (CSS/JS/HTML) is available for use. This is enabled preferably when your site is subject already for go-live.

When you're in production mode (you can check this through php bin/magento deploy:mode:show) and this is enabled, you can't afford to lose the .htaccess file inside the /pub/static folder. The .htaccess file routes the request for the static files' towards /pub/static.php. And this file will load the static files.

  • I tried your solution and @Mohamed Elkashef both of them bring back the magento placeholder image instead of broken image but not the original one.
    – Abel
    Jan 15, 2018 at 5:18

Here is the simplest solution if showing version name in css/js path

run this query in mysql

INSERT INTO core_config_data (path, value) 
VALUES ('dev/static/sign', 0) 

after that clear the config cache

 bin/magento cache:clean config

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