I can't view any reports in this Magento Backend:

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Reports are activated in the System Configuration but the only report in the reports dropdown is "Paypal Settlement reports".

Any ideas what is happening here? I have absolutely no idea.

  • Are you login with administrator super user ? If no then login with super user and check the user permission in system configuration – Purushotam Sharma Jan 1 '18 at 18:20
  • @PurushotamSharma yes, i'm logged in as super user :-( – user3561012 Jan 1 '18 at 18:31

Please note that there is a difference between System > Configuration > GENERAL > Reports > General > Enable Reports and System > Configuration > ADVANCED > Advanced > Disable Module Output > Mage_Reports.

The described symptoms would match onto the Mage_Reports output being disabled (in a default setup, when Mage_Reports is disabled, only Reports > Sales > PayPal Settlement Reports and Reports > Tags > Customers / Products / Popular).


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