After upgrading to Magento Ver. image upload to product does not work. Buttons are there, but when I click browse files, or upload image, nothing happens. No file upload form, and no error in console . I tried everything, google has offered: cleaning magento cache, reindex data, clear browser cache, try different browser. Nothing helps. Anyone has an idea, where to start looking for a problem? I guess, Uploader instance is not initialised properly, but console give me no errors.

  • Try once to disable all custom modules and file permissions as well.
    – inrsaurabh
    Commented Jan 2, 2018 at 14:50

1 Answer 1


On a Magento patch SUPEE-8788 the Flash uploader has been replaced with a JS.

=> Add in your layout.xml :

    <reference name="head">
            <action method="addJs"><file>lib/uploader/flow.min.js</file></action>
            <action method="addJs"><file>lib/uploader/fusty-flow.js</file></action>
            <action method="addJs"><file>lib/uploader/fusty-flow-factory.js</file></action>
            <action method="addJs"><file>mage/adminhtml/uploader/instance.js</file></action>

if needed, remove

<action method="addJs"><js>mage/adminhtml/flexuploader.js</js></action>

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