Good Morning to all.

First of all please note that I am not the merchant but a buyer. I do use shop.funko.com to purchase Pop Vinyl Figures. This problem has been persistent and I ended up buying via guest to temporary be able to buy.

However I want to see my order history but whenever I log in (successfully). Whenever I try getting either into my basket or my order history I keep getting the blank white page with

There has been an error processing your request Error log record number: 712693230067 (numbers vary this is just one).

It is happening on all browsers and cache is clear.

Thanks for any help.

Clayton :)

  • Did you check var/log with that record number – Magento 2 Dec 13 '17 at 7:29
  • As I said im a normal buyer not the site owner so I dont have the technical info and login. Any idea from where to search? also I got different numbers. – Clayton Tabone Dec 13 '17 at 7:38
  • You've to contact owner for this, as we need to check this file 712693230067 in report folder for exactly what is error – Mufaddal Dec 13 '17 at 7:47
  • ow thought you could tell me what to do. Think its useless contacting them as FUNKO are a big company and wont lose their time with something so small. – Clayton Tabone Dec 13 '17 at 8:27
  • With out server access you can't check and fix also – Magento 2 Dec 13 '17 at 9:00

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