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I have this message in orders:

Shipment #400001878 | Dec 10, 2017 4:55:20 PM (the shipment email is not sent)

I use myparcel for shipment methods. confirugation->sales emails->shipment->Yes

order email confirmation is sent to customers. How to debug this? please help ps: Magento 1.9.3.7

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Setup a cronjob for your Magento because since Magento 1.9.1, all email are queued and sent from cron after some (cron is processed), now the emails are not being sent directly, or run your cron.php file from shell

php cron.php

Execute this command when you are in Magento installation directory.

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