I know many people have asked this question before, but I've tried every combination I can find and I'm not succeeding, so I need some advice in case I am missing something out.

I'm trying to add the contents of a PHTML file to a CMS Block in Magento (V2.2.1)

The theme is called Infortis/ultimo


I've made a child theme Infortis-child/ultimo


I've tried the following combinations in the CMS Block

{{block class="Magento\Framework\View\Element\Template" template="Infortis_ultimo::custombox.phtml"}}
{{block class="Magento\Framework\View\Element\Template" template="Infortis-child_ultimo::custombox.phtml"}}
{{block class="Magento\Framework\View\Element\Template" template="Vendor_customboxmaker::custombox.phtml"}}
{{block class="Magento\Framework\View\Element\Template" template="customboxmaker::custombox.phtml"}}

I've added the custombox.phtml to the following locations and none of them are loading the content into the CMS Block.


Please can somebody confirm what I need to add to the CMS Block and the exact path location of the custombox.phtml file?

Do I need to add anything to the /app/design/Infortis-child/ultimo/etc/local.xml file as none of the examples I've found so far have indicated this is required?

Thank you

1 Answer 1


You are missing templates folder




You can call your template directly in cms block using

{{block class="Magento\Framework\View\Element\Template"  template="custombox.phtml"}}
  • I was really hoping that was it! It's still not loading though, I've copied the file to the 3 locations as per your post and the cms block entry. I have cache turned off too. Thank you so far
    – Chris
    Dec 8, 2017 at 12:26
  • Have Deployed your content??
    – aravind
    Dec 8, 2017 at 12:36
  • I havent deployed since I first installed it, could that be what I'm missing as I've added files? (php bin/magento setup:static-content:deploy)?
    – Chris
    Dec 8, 2017 at 12:44
  • Yes u need to deploy conttents whenever crreating a module or creating nrew phtml
    – aravind
    Dec 8, 2017 at 12:46
  • I've deployed, but oddly the templates folder and custombox.phtml file dont appear in /pub/static/frontend/Infortis-child/ultimo/en_US (or en_GB), the parent theme doesnt have the templates folder by default.
    – Chris
    Dec 8, 2017 at 13:18

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