We switched our shop from HTTP to SSL / HTTPS. After that, the user registration is broken. When you type in your data and click at "register", you are re-directed to the registration page without doing anything..

Security settings:


  • cookie lifetime = 3600
  • cookie path = /
  • cookie domain = .musikhaus-zoelch.de
  • use only http = false
  • restrict cookie mode = false

Shop: https://www.musikhaus-zoelch.de

Registration: https://www.musikhaus-zoelch.de/customer/account/create/

Magento Version

what can I do?

1 Answer 1


I can see you have form_keys enabled throughout your checkout and login pages but don't have one output on the customer registration form.

You need to amend your custom registration form to include the form_key before the closing tag of the form:

<?php echo $this->getBlockHtml('formkey') ?>

Template file should is:

  • 1
    YES! it works now, I think it was not a problem with the HTTPS switch... maybe the bug was there since weeks... thanks!
    – FZC3
    Dec 4, 2017 at 14:09

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