When visitors to our website try to fill in our contact form on our contact page, they are sent to
/contact/index, and receive the error
Unable to submit your request. Please, try again later.
If I change
Enable to Yes, I see a different form, which doesn't work.
I can't change it back to No now - it is stuck on Yes.
Web hosting support say:
No errors are being generated and saved to server logs. I can see that any issue that exists occurs in the contact form application itself, as the mail server never receives any request to send email from it.
Access logs showing contact form usage: 126.96.36.199 - - [27/Nov/2017:09:42:39 +1100] "POST /contacts/index/post/ HTTP/1.1" 302 606 "http://example.com/contacts/index/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36"
I'd really appreciate some suggestions on how to troubleshoot this.