I got a strange issue with my site in Magento and I can't understand the reason.

Sometimes I got sales order notification sent 2 or 3 times, sometimes even after a few hours away from the first email.

In core_email_queue_recipients I can see different message_id but same recipient_email but in core_email_queue table I can see the same entity_id and I can't figure why this happens.

Cron configuration is tested and work well I can't understand why this issue occurs.

Does anyone have any idea?

Thanks in advance

1 Answer 1


We have faced similar issue earlier. This happens when your Order Save event is being called multiple times, probably in some misbehaving extension or your custom code. Check the place where it is called and see if you are calling them redundantly.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.