I have tried following steps to setup Abandoned cart using Mailchimp module.
- Magento 2.1.9
- Default abandoned cart automation (series of 3 emails) in MailChimp
- Sync with MailChimp listed as complete - I can see recent customers listed on MailChimp and ecommerce data for recent orders, Total Products, Total Carts.
- Checked the table cron_schedule for the job_code ebizmarts_ecommerce and not found any error message
- Checked the table quote and confirmed that the quote was not converted.
- Checked the tablemailchimp_sync_ecommerce with type = QUO and related_id, and not found anything on mailchimp_sync_error table for this quote
- As a logged in user or guest, add items to cart and get to payment step of checkout so that email address is captured in quote.
- Ensure that eCommerce CRON job is running
- Wait for whole day and maybe longer
- An abandoned cart email and listing at least 1 email sent in MailChimp
- No email sent MailChimp lists
- 0 emails sent out