i getting the error "Access denied Please try to logout and sign in again. If this message persists, please contact the store owner." when i try to login in admin panel. i have no other username and password.I also tried to log out and login again but same problem. please tell me any solution. enter image description here

1 Answer 1


Normally, that appears when you add a new user but you don't set good role: https://www.templatemonster.com/help/magento-how-to-deal-with-access-denied-issue-in-admin-panel.html

In the table admin_role, do you have any row with 'Administrators' as role_name ? You can update your database to put right role to your user (look the tables admin_role / admin_rule / admin_user). You can also create a new admin user with magerun if you have it installed.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.